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Warranty FAQ

Warranty Questions

How do I get warranty support if my product doesn’t have a serial number?
Wed, 24 Sep, 2025 at 11:31 AM
Do GPUs and SSDs have serial numbers? Why?
Wed, 24 Sep, 2025 at 11:34 AM
What should I provide when filing a warranty claim for an SD, USB, OTG, or RAM product?
Wed, 24 Sep, 2025 at 11:34 AM
Can PNY still confirm authenticity if my product has no serial number?
Wed, 24 Sep, 2025 at 11:36 AM
Can secondhand or resold products be covered under warranty?
Wed, 24 Sep, 2025 at 11:36 AM
What happens if I lose my proof of purchase?
Wed, 24 Sep, 2025 at 11:37 AM
Does registering non-serialized products help with warranty?
Wed, 24 Sep, 2025 at 11:37 AM
Where can I find the full warranty terms for PNY products?
Wed, 24 Sep, 2025 at 11:40 AM


SUPPORT


For PNY product technical support, please call us at 1-800-234-4597 (Mon-Friday, 9:00am-7:30pm EST)
For website order inquiries and support, please call us at 1-800-769-0143 (Mon-Friday, 9:00am-5:30pm EST) or you can browse our FAQs and return policies.