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RTX 40 series video card power dongle installation tips

Modified on: Tue, 25 Apr, 2023 at 12:44 PM


  1. Do not pull the dongle wire when disconnecting the dongle from the board. Only pull the housing of the dongle.
  2. Do not bend the dongle wire to an angle after connecting with board.
  3. Do not insert the dongle tilted.
  4. Please ensure the dongle is fully seated. Power Connector Update – GeForce RTX 4090 | NVIDIA (custhelp.com)

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