Product Support
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Order Help

Order Help FAQ

Where can I place an order for PNY products?
Wed, 24 Sep, 2025 at 11:11 AM
How can I check the status of my PNY.com order?
Wed, 24 Sep, 2025 at 11:12 AM
Can I change or cancel an order after it has been placed?
Wed, 24 Sep, 2025 at 11:12 AM
What payment methods does PNY accept?
Wed, 24 Sep, 2025 at 11:13 AM
How long does it take to process and ship an order?
Wed, 24 Sep, 2025 at 11:14 AM
How do I request a refund for a PNY product?
Wed, 24 Sep, 2025 at 11:15 AM
Can I return or get a refund for items purchased from another retailer?
Wed, 24 Sep, 2025 at 11:16 AM
What if my product is defective but past the return window?
Wed, 24 Sep, 2025 at 11:16 AM


SUPPORT


For PNY product technical support, please call us at 1-800-234-4597 (Mon-Friday, 9:00am-7:30pm EST)
For website order inquiries and support, please call us at 1-800-769-0143 (Mon-Friday, 9:00am-5:30pm EST) or you can browse our FAQs and return policies.